Terms of Use

The legislation of the Republic of Latvia stipulates that the owner of an online store must specify the terms of delivery and return of goods, as well as the right of withdrawal. Such a provision is called a distance contract (Cabinet Regulations).

Distance contract 

The seller of the goods offered in this online store, SIA Tejo.lv reg. no. 40203417683 on the one hand, hereinafter referred to as the Seller, and the person placing the order, hereinafter referred to as the Buyer, on the other hand, conclude the following Agreement:

The Seller undertakes to sell and deliver goods to the Buyer in accordance with the Buyer's order.

Delivery and payment procedure

The Buyer orders goods through this website, indicating the type and quantity of goods to be ordered. The Buyer can make payment for the goods using the payment tools integrated into the online store.

The Seller ensures delivery of goods no later than within 20 days after payment for the goods has been received; usually delivery takes up to 3 working days.

When ordering goods worth 40 euros, delivery is free of charge; for smaller orders, starting from 1.8 euros.

Right of withdrawal

The Buyer has the right to withdraw from the goods within 14 calendar days from the moment of receiving the goods by sending a withdrawal letter to the Seller at [email protected]. The Seller sends the withdrawal letter form to the Buyer by email upon the Buyer's request.

The Buyer must return the goods to the Seller within 7 days after sending the withdrawal letter. All expenses related to sending the goods back to the Seller are covered by the Buyer.

The Buyer cannot exercise the right of withdrawal if:

  • the ordered goods, by their nature, cannot be returned, or they deteriorate quickly or are quickly consumed;
  • the ordered goods are made specifically for the Buyer according to an individual order;

Section 12, paragraph six of the Consumer Rights Protection Law of the Republic of Latvia stipulates that "the consumer is responsible for maintaining the quality and safety of the goods during the period of exercising the right of withdrawal". The Seller reserves the right to refuse the Buyer the right of withdrawal or to withhold compensation if the goods are damaged, carelessly handled during use, or instructions are not followed, if the original packaging is lost or if the packaging is significantly damaged.

Data processing

By entering the necessary information and placing an order, the Buyer confirms that they have read and agree that the data provided will be used so that the Seller can process the Buyer's order and deliver the goods in accordance with the requirements of Latvian legislation. By entering information, the Buyer agrees that notifications related to the processing of the Buyer's order will be sent to the specified email address.